ZSI clearly defines its role of acting as both QA and QC with the aim to build up systematic quality control approaches for our products into the suppliers' management system.
Each order is inspected by ZSI quality engineers before delivery. Material certificates and final inspection reports are well documented for each shipment.
Systematic quality assurance and quality control
- "Right" supplier selection and evaluation
- Well documentation of technical and quality requirements in Chinese
- Supplier technical and quality meetings
- Definition of key Manufacturing Processes (MP)
- Documentation of detailed MP
- Development of Quality Control Plan (QCP) and sample inspection plan
- On-site technical supports
- Documentation of customer sample feedback
- Fine tuning of MP and QCP
- Implementation of updated MP and QCP
- In-process and final inspection
- Production and logistics planning
- Documentation of customer quality feedback
- Customer claim processing
- Supplier development
- Control of technical changes in re-orders