Operational excellence is one of the key success factors in manufacturing outsourcing and therefore is what ZSI is aiming for. To reach this goal, ZSI focuses on establishing efficient operating processes and effective management system to manage the details. The operating process and management system are then empowered by the ERP system.

Since the establishment, the ERP system has led ZSI to a much better operational level, which means more systematic, more accurate, more efficient, lower operating costs. The knowledge management and documentation are highly strengthened by the ERP system.

As business develops, ZSI is considering the establishment of a "Global Supply Chain Management System" (GSCMS) as the backbone for the operation between customers and ZSI and between ZSI and its subcontractors. Through this system, our customers can track the progress of all the Request For Quotations (RFQ) and orders from Internet and download the relevant documents (e.g. measuring reports) at any time.